1. Introduction
MODUGCAI respects your privacy. This Privacy Policy explains how information is collected and used when you visit our website, request AI UGC services, submit an order, or communicate with us.
2. Information We Collect
Depending on how you use MODUGCAI, we may collect information such as your name, email address, billing and order information, product or brand information, website links, project instructions, uploaded product images, and communications you send to us.
Payment card details may be processed directly by our payment provider. We do not need to store your full card number to provide our services.
3. How We Use Information
- To process and manage orders and payments.
- To create, review, deliver, and support your requested AI UGC content.
- To communicate with you about your order, account, or support requests.
- To improve our website, services, workflows, and customer experience.
- To prevent fraud, abuse, unauthorized activity, and security incidents.
- To comply with applicable legal and regulatory obligations.
4. Uploaded Content
When you upload product photos, brand assets, product information, scripts, references, or other materials, we use those materials to fulfill your requested service. You should only upload content that you have the right to provide and use.
5. AI and Third-Party Service Providers
To operate MODUGCAI, information and project materials may be processed by trusted technology providers, including hosting, payment, storage, analytics, communication, and AI-generation services. These providers receive only the information reasonably necessary to perform their services and are subject to their own privacy terms.
6. Cookies and Analytics
We may use cookies and similar technologies to keep the website functioning, understand website usage, remember preferences, and improve performance. You can control cookies through your browser settings, although disabling certain cookies may affect website functionality.
7. Payments
Payments may be handled through third-party payment processors such as Stripe, WooCommerce-connected payment services, or other providers we enable. Payment providers may collect and process payment information according to their own privacy policies.
8. Data Retention
We retain information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, enforce agreements, and satisfy legal obligations. Project files may be retained for operational or support purposes unless a different retention period is communicated to you.
9. Data Security
We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.
10. Your Rights
Depending on your location and applicable law, you may have rights concerning access to, correction of, deletion of, or restriction of processing of your personal information. You may also have rights to object to certain processing or request data portability.
11. Children's Privacy
MODUGCAI is not intended for children who are not legally able to enter into the relevant agreements. We do not knowingly request personal information from children for independent use of our services.
12. International Processing
Because our technology and service providers may operate in different countries, your information may be processed outside your country of residence. Where required, we take appropriate steps to support lawful international transfers.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements. The updated version will be posted on this page with a revised date.
14. Contact
If you have questions about this Privacy Policy or want to exercise a privacy-related right, contact MODUGCAI through the contact details provided on our website.